Terms of Use

These Terms of Use (“Terms”) are a legally binding agreement between you and LeadsAi LLC (“Uncrumble,” “we,” “us,” or “our”) governing your access to and use of uncrumble.app, the quiz and personalized plan experience, educational content and SOS tools, and the Uncrumble mobile application when available (collectively, the “Service”). By accessing or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old (or the age of majority where you live). Uncrumble is intended for parents, caregivers, and adults supporting a child. It is not a product directed at children as end users. You represent that information you provide is accurate and that you will only use the Service for lawful personal, non-commercial educational purposes unless we separately authorize otherwise.

Not therapy, medical care, or crisis care

Uncrumble provides research-informed educational content and self-help parenting skills tools. The Service is not:

• medical advice, diagnosis, or treatment;
• therapy, counseling, psychology, social work, or clinical care;
• a substitute for a qualified professional;
• an emergency response or crisis-intervention service;
• a guarantee of any behavioral, emotional, educational, or family outcome.

Do not delay seeking professional care because of something you read or used in Uncrumble.

Emergencies

If a child, you, or anyone else is in immediate danger, call emergency services (911 in the U.S.). If you or someone else needs emotional crisis support in the U.S., call or text 988.

Research & third-party methods

Uncrumble adapts published, non-proprietary techniques associated with research traditions such as Parent-Child Interaction Therapy (PCIT), Parent Management Training, and emotion-coaching approaches. No university, clinic, or professional organization endorses Uncrumble unless we explicitly say so in writing.

Some parts of the Service (for example the quiz) may be available without creating an account. If accounts are offered, you are responsible for safeguarding your credentials and for activity under your account, and you must promptly notify us of unauthorized use. We may suspend or terminate accounts that violate these Terms. Promotional or free access is subject to these Terms and any plan-specific limitations displayed at signup.

Pricing & authorization

Prices, billing intervals, and what is included will be shown at checkout. By purchasing, you authorize the relevant payment provider to charge the displayed amounts and applicable taxes.

Auto-renewal & cancellation

Subscriptions may auto-renew until canceled. For web purchases, cancel according to the instructions shown at purchase or in your account or email receipts. For Apple In-App Purchases, manage and cancel in your Apple ID subscription settings - Uncrumble cannot cancel Apple subscriptions on your behalf.

Refunds

Refund eligibility depends on the platform’s refund rules (for example Apple’s), applicable law, and any explicit refund policy presented at purchase. Unless required by law or stated otherwise, fees are generally non-refundable after a digital benefit is provided.

Changes to pricing

We may change prices for future billing periods with notice as required by law or platform rules. Continued use after the effective date of a price change constitutes acceptance.

You agree not to:

• use the Service for any unlawful purpose;
• upload content that is illegal, abusive, harassing, or that you do not have rights to share;
• reverse engineer, scrape at scale, copy, resell, or redistribute the curriculum beyond permitted personal use;
• interfere with or disrupt the Service, its security, or other users;
• use the Service to build a competing product by extracting our prompts, sequences, scripts, or structures;
• misrepresent affiliation with Uncrumble;
• use the Service as a child end-user (it is caregiver-directed).

The Service - including text, curricula, scripts, graphics, logos, layout, software, trademarks, and branding - is owned by LeadsAi LLC or its licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial parenting education use. You may not copy, modify, distribute, publicly display, sell, or create derivative works from our content except as expressly allowed. If you send us feedback, you grant us a perpetual, worldwide, royalty-free license to use it.

If the Service lets you submit notes or messages, you retain ownership of your content and grant us a license to host, process, and display it as needed to operate the Service. Do not submit government IDs, medical records, or other highly sensitive third-party information we do not need. We may remove content that violates these Terms.

Our Privacy Policy explains how we handle personal information. By using the Service, you acknowledge that policy.

The Service may link to third-party websites - research sources, crisis resources, payment processors, platform stores. We do not control those services and are not responsible for their content, policies, or practices.

We may modify, suspend, or discontinue any part of the Service at any time, with or without notice, to the extent permitted by law. We do not guarantee uninterrupted or error-free operation.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Service will meet your specific goals or solve any particular behavioral issue, that content is complete or suitable for every family or child, or that the Service will be secure, uninterrupted, or free of bugs.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Uncrumble and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of (or inability to use) the Service. Our total liability for any claim relating to the Service will not exceed the greater of (a) the amounts you paid us in the 12 months before the claim or (b) USD $50 if you have not paid us. Nothing in these Terms limits liability that cannot be limited under applicable law.

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless LeadsAi LLC and its officers, directors, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

We may suspend or terminate access immediately if you violate these Terms, if required by law, or if continued access creates risk. You may stop using the Service at any time. Provisions that by nature should survive - including ownership, disclaimers, limits of liability, indemnity, and dispute terms - will survive termination.

These Terms are governed by the laws of the State of New York, USA, without regard to conflict-of-law rules, except where mandatory consumer protections in your place of residence require otherwise. Disputes will be resolved in the state or federal courts located in New York, and you consent to personal jurisdiction there. Before filing a formal claim, please email hello@uncrumble.app and allow 30 days for informal resolution.

We may update these Terms from time to time. We will revise the “Last updated” date and may provide additional notice for material changes. Continued use after changes become effective constitutes acceptance.

• Entire agreement. These Terms plus the Privacy Policy and any plan-specific purchase terms are the entire agreement between you and us.
• Severability. If any provision is unenforceable, the rest remains in effect.
• No waiver. Failure to enforce a provision is not a waiver.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

LeadsAi LLC / Uncrumble · hello@uncrumble.app · https://uncrumble.app